CareFirst wanted to launch a remote consultation program but lacked a HIPAA-compliant scheduling database and did not want to pay high licensing fees for third-party medical software.
We constructed a secure telehealth portal. We integrated Twilio WebRTC for peer-to-peer video streams and built custom scheduling calendars. Patient data is encrypted, and backend access logs are stored in a read-only audit database.
The system launched across 14 clinics, enabling over 12,000 video consultations. Patient no-shows dropped by 30% due to automated SMS scheduling notifications.
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